IT Solutions for Professional Services
With a proven track record and 25+ years of experience, Epical has helped clients in the professional services industry take control of their IT to become more secure, compliant, and efficient organizations.
IT Services to Grow Your Professional Services Company
Is IT Outsourcing Right for Your Business?
There are many company types within the professional services industry that benefit from IT outsourcing. There are retail stores, e-commerce sites, holiday and travel firms, hotel and restaurant chains, and more. While each of these companies have different needs and user types, there are many technical tools that increase productivity and tracking including artificial intelligence, data analytics, and machine learning.
Which Compliance and Regulatory Frameworks Apply to Professional Services Firms?
Professional services handle a wide range of personally identifiable information, such as credit card information, employee data, audience metrics, and intellectual property. One of the most common compliance frameworks are the Payment Card Industry Data Security Standard (PCI DSS), which is a set of twelve security standards to ensure all companies and vendors that accept, process, store, or transmit credit card and financial information secure it to protect cardholders against misuse of their personal information (PII).
Managed IT Services for Professional Services
If you are a worker with high value skills, you need a professional IT infrastructure that enables you to serve your clients and keep your results and revenues growing. It’s not uncommon for high-powered professionals to neglect their IT needs because they are busy serving their clients. But when you need help, don’t you want someone that takes customer service seriously as you do? Someone that knows IT as well as you know your own domain?
Our AI-First framework is designed to enable data monetization and encompasses:
Robust Processes
Imbibe the Sense-Think-Respond-Learn (STRL) system to convert data to actionable intelligence.
Keep your staff and clients happy
- Protecting your network with strong perimeter defenses
- Repel viruses, malware, and phishing attacks while encrypting sensitive email and client data
- Protecting your business from human error with professional data backup and recovery
- Transforming your IT technology to be as professional and flexible as you and your staff
Enjoy the 24/7/365 support, because we understand business never sleeps. Even if you do.
We know the technology tools that companies rely on every day. Let us manage your IT so you can manage your business.
Custom IT Solutions for Professional Services
We’re experts at network bandwidth, voice communications (VoIP), wireless Internet support, cloud computing, cyber security, and good old fashioned technology refreshes. Whether you’ve ignored your IT needs for a few years or simply grown your business to the point where you need professional support, we can help.
We understand the challenges you face, such as the need to:
- Work with virtual and geographically distributed team members and clients
- Securely exchange intellectual property and large data files
- Segment your network to separate guest access from staff access
- Maintain a website presence that professionally represents your business
We are proud to support and ensure uptime of your systems, providing support for third party applications and will liaise with the vendor should any issue arise.
You can be assured that we will take the time to understand your specific needs and create a solution which will enhance your productivity and help you get your work done faster.
“At Epical, technology is critical to the success of our business. When we first started our business, we had a friend come in and set up our server, but we quickly outgrew that setup. That’s when we realized that we really needed a partner whose core focus was on technology and that’s what they were known for. Working with our local Epical office, they have really expanded upon what I even thought our needs were, and I have been able to think proactively about future steps our company might take. Epical has really exceeded any and all of my expectations in planning that road map ahead of us. “
Use the right IT to meet your goals and objectives of protecting data and enhancing productivity.
Epical has the technology expertise your professional services firm needs!
These days, serving a client means far more than simply managing an account or keeping track of some numbers. You are on the front line of defending your client from whatever might try to bring them down: You protect their finances, their reputation, their personal details… anything that someone could attempt to use against them in this modern age of cybercrime. That means you need the best IT on your side to make your job simple.
Protect your clients and ensure you’re able to get work done easily every day with an IT solution designed just for you by Epical. Whatever your business – PR firm, real estate broker, law firm, investment brokerage, or anything else – we’re there to help you use the right IT at the right price, for the right reasons.
- Maintain the confidentiality of your clients’ private data in a fully-encrypted cloud database, with rigorous user authentication to avoid data breaches.
- Keep email and other vital applications running 24/7 in the cloud for use anytime, anywhere, so you’re always ready to serve your clients.
- Backup all your important records and other data to the cloud, keeping them safe from disasters that could damage onsite equipment.
- Stay compliant with industry regulations that govern your data storage and access, like FISMA or PCI, to avoid penalties.
- Lock down your networks against intrusion and malware with properly configured firewalls and anti-virus protection.
- Encourage a remote workforce by allowing employees to safely access company data on mobile devices via the cloud.
